WORK
Sketchin
Switzerland
Senior Service Designer
05/22 – to present
Global
Founding Member
09/23 – to present
Design Group Italia
Italy
Service Designer & User Experience Researcher
02/19 – 04/22
POLI.design
Italy
Service Design Consultant
06/18 – 12/18
Politecnico di Milano
Italy
Strategic Design Consultant
01/18 – 06/18
BTS Design Innovation
Italy
Design Researcher
05/17 – 10/17
Some of the educational organizations where I have the opportunity to teach and tutor
TEACHING
EDUCATION
Product-Service System Design
MSc
Politecnico di Milano | Italy
2016 - 2018
Interior Design
BSc
Politecnico di Milano | Italy
2013 - 2016
Workshop
Scenarios & Solutions
for ABB (Smart Labs)
DESIS + Twig Agency | Italy
2017
Seamless retail design:
spatial, experiential & digital
Summer
School
Hasselt University | Belgium
2016
Institute without boundaries -
G. Brown College, Toronto | Canada
Balancing Continuity & Change
Charette
2016
RESEARCH AND PUBLICATIONS
The evolution of the design process: Spatial design and Service design
In the book ‘S+S. Spatial Design + Service Design’ by A. De Rosa
Maggioli Editore | December 2022
Spatial design + service design:
Framing a transdisciplinary perspective
DRS2022 Bilbao | A. De Rosa, G. Sasso
Design Research Society | June 2022
A data-driven service blueprint
to get things done
Vol. 13 No. 1 – Measuring Service Experience | G. Sasso, S. Balduzzi, S. Bellini
Touchpoint, Service Design Network | May 2022
Boost your CX with a new approach
to design sprints
DMC22 Shifting Design: reIMAGINE & reINVENT | G. Sasso, S. Balduzzi
DMI, Design Management Institute | April 2022
AWARDS
S+S: framing the relationship between spatial and service design
Awarded masters prize for Thesis
2018
Scenarios & Solutions | ABB (Smart Labs)
Awarded first prize | “Power to hack”
2017
LANGUAGES
Italian
Native
English
Fluent
German
Basic (studying)